FAQs

How do I place an order?

Ordering on this store is easy and safe. Once you have found the item you would like to purchase, click on the ""ADD TO CART"" button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.

Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information. You may also order using PayPal or Credit Card.

Is it safe to order on the Duckids Website?

The Duckids Website is encrypted with 128-256bit encryption via RapidSSL. This ensures your data is kept safe and encrypted as your data travels the web.

My cart empties when I go to the checkout?

This site uses Javascript and cookies to keep track of your order as your browse our website. Make sure your browsers settings allow Javascript and cookies to run or else we can not process your order.

What size Duckids Clothes should I purchase?

Duckids clothes are generous, so we highly recommend you purchase the real age of the child. Eg. Our older model who is 9 years old wore a size 8-9 and our 2 year old wore a size 18 - 36 Months.

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